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CSC Sales and Service Consultant - Comcast Cable Store - (Federal Way) in Tacoma, Washington For Sale

Type: Sales, For Sale - Private.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary: The CSC Sales and Service Consultant is responsible for assisting customers with resolving complaints, interpreting and clarifying account statements, and correcting billing discrepancies. Educates the customer on features, benefits and use of all company products and services. Meets or exceeds sales and service goals by evaluating and satisfying customer needs. Responds to and processes all general service requests, including changes to account data, product features and level of service. The position will also work at other Comcast Cable Store locations in the area as needed. Core Responsibilities: - Provide strong understanding and enthusiasm around technology, especially around Comcast products and services. Maintain detailed sales product knowledge, including competitive information. - Provide superior customer service with all customer interactions. Evaluate customers' potential product needs and make appropriate recommendations. - Utilize retention techniques to proactively retain existing customers from canceling service. - Meet or exceed sales quotas in an accountability-based culture. - Manage store inventory, process equipment transactions, and handle high volumes of cash and other payment activity with a focus of maximizing the customer experience. - Work in a fast paced, high-volume environment and, where applicable, cover multiple store locations throughout the operating area; may be asked to travel to other Customer Service Centers to offer additional support. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned. Job Specification: - High School Degree or Equivalent - Generally requires 1-3 years related experience Additional Requirements: - Bilingual a plus
Source: http://www.juju.com/jad/xxxxxxxxnmwmfh?partnerid=af0exxxx314cbc501beebacaxxxx739d&exported=True&channel=staticfile&hosted_timestamp=xxxxa345f27ac5dc5dedf788c60c2dcce836aa5exxxxf4exxxxcfcf8exxxx304

State: Washington  City: Tacoma  Category: Sales
Sales in Washington for sale

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